Rural Services Manager


Summary: As a member of the Leadership Team, manage the Rural Program and supervise staff. Responsibilities include day-to-day supervision, program oversight and direct service to survivors of intimate partner violence (IPV) in rural Lane County. Ensure that program services for survivors of IPV align with the agency mission.

Essential Duties and Responsibilities:
• Supervise Rural Advocates.
• Regularly assess program effectiveness and efficiency, and recommend needed changes to meet current and emerging needs.
• Conduct site visits with each Rural Advocate at their satellite office at a minimum of once a month.
• Monitor program grant compliance regarding goals, objectives and outcomes.
• Work with Assistant Director to monitor budget, grants and monies that fund the Rural Program.
• Oversee compilation of survivor and program records and statistics.
• Oversee hiring process of program staff.
• Conduct annual performance evaluations for program staff.
• Provide relevant training for new staff and volunteers working in the Rural Program.
• Provide on-going services to survivors, as needed.
• Work with Rural Advocates to establish and maintain relationships with rural community programs that provide support and services for IPV survivors.
• Act as liaison between program staff and the Leadership Team.
• Attend all required meetings.
• Provide backup for Crisis Line as required.
• Ensure adherence to agency policies and procedures.
• Other duties as assigned.


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